Welcome to
Number 5 Garage

Privacy Policy

Last updated: 10/04/2025

Welcome to
Number 5 Garage

Privacy Policy

Last updated: 10/04/2025

Introduction

At No.5 Garage LTD, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, and store your information when you use our website and services.

By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, and postal address.
Vehicle Information: Details about your Porsche, including registration number, model, and service history.
Technical Data: Your IP address, browser type, and usage data when you interact with our website.
Payment Information: When you make payments for services, we may collect transaction details. Payment processing is handled securely by third-party providers.

2. How We Use Your Information

We collect your data for the following purposes:

To provide and manage our services, including vehicle maintenance, repairs, and consultations.
To respond to your enquiries and bookings.
To send appointment reminders or updates related to your vehicle.
To process payments and issue invoices.
To improve our website and user experience.
To comply with legal and regulatory obligations.

We do not sell, rent, or share your data with third parties for marketing purposes.

3. Data Sharing

We may share your data with:

Trusted third-party providers, such as payment processors or diagnostic tool providers, to facilitate our services.
Insurance companies or legal representatives when required (e.g., for repair claims).
Regulatory authorities, if required by law.

All third parties are contractually obligated to protect your data and use it solely for the specified purposes.

4. How We Store Your Data

We implement strict security measures to protect your data from unauthorised access, alteration, or disclosure. Data is stored securely on our systems and is only accessible to authorised personnel.

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

Under GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct any inaccuracies in your data.
Erasure: Request that we delete your personal data, subject to legal obligations.
Restriction: Limit how we process your data in certain circumstances.
Data Portability: Request your data in a structured, commonly used format.
Objection: Opt-out of direct marketing or certain processing activities.

To exercise these rights, please contact us at no5garageltd@gmail.com.

6. Cookies

Our website uses cookies to enhance your browsing experience and improve functionality. These may include:

Necessary cookies for website performance.
Analytical cookies to track website usage.

You can manage or disable cookies via your browser settings. For more information, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.